Gammy Terms of Service and Refund Policy
These terms apply to use of Gammy. Paid website checkout is not currently enabled. Before it opens, Gammy will publish the confirmed website seller's legal identity, contact details, and final approved purchase, delivery, and refund disclosures. Until then, the purchase-related sections below describe the planned offering and do not make a website sale available.
Website checkout status: Not enabled. Contact: admin@gammystudios.com
Planned Paid Offerings
If paid website checkout opens after the required launch approvals, the planned offerings are:
- Gammy Full and Gammy Managed are one-time purchases of a licence to install and use the app. There is no recurring charge for these.
- Gammy Family premium video calling is a monthly subscription sold inside the Gammy Family Android app through Google Play. It is not sold on this website.
- The Setup Service is a one-time service in which we help configure a phone for the person who will use it.
- Gammy Focus and the Gammy Keyboard are free.
Gammy Family works without a subscription. The free tier includes household setup, caregiver links, device status, and video calling over a standard connection. A subscription upgrades video calls to our premium routing.
Licence
If a website app purchase is enabled under the final published terms, it grants one person a personal, non-exclusive, non-transferable licence to use the app on the phones in their household. You may not resell, sublicense, rent, or redistribute the app, or remove or work around its protections. We may end a licence that is used to break these terms or the law.
Delivery
Website app purchases are not currently available. If website checkout opens, app purchases will be delivered by email; there will be no public app download on this site, and installation instructions will be sent to the email address given at checkout, normally within one business day.
If website checkout opens, the Setup Service will be scheduled by email after purchase.
Planned Refunds And Cancellation
These website-purchase rules are not currently a live offer. Before paid checkout opens, the confirmed website seller will publish final approved purchase and refund disclosures.
Apps bought on an enabled website checkout. If Gammy is not right for you, ask for a refund within 30 days of purchase and we will refund it in full. Write to admin@gammystudios.com from the address used at checkout, or include the order reference. You do not need to give a reason. Refunds go back to the original payment method, normally within 5 to 10 business days once approved. The licence ends when the refund is issued.
Setup Service. If website checkout is enabled, cancel any time before the setup session begins for a full refund. Once the setup has been carried out, the service has been delivered and is not refundable, though we will still try to make right anything that did not work.
Gammy Family subscription. This is billed by Google Play, so Google's refund rules apply and cancellation is handled in the Play Store, not here. Cancel at any time from the Play Store subscriptions screen; access continues to the end of the period already paid for, and the subscription does not renew after that. We do not charge a cancellation fee. For a subscription refund, use Google Play's refund request flow; if Google declines and you believe the charge was wrong, contact us and we will look at it.
Faulty or misdescribed software. Nothing here limits a refund you are entitled to by law.
Subscription Renewal And Price Changes
The Gammy Family subscription renews monthly through Google Play until cancelled. Google shows the price and renewal date before purchase and charges the account on file. If we change the price, Google notifies existing subscribers in advance and a change only takes effect after that notice; you can cancel before it applies.
Accounts
A caregiver account is needed for Gammy Family. Keep the password and the caregiver or admin PIN secure, and tell us promptly if an account is used without permission. You are responsible for what is done through an account you control. A signed-in caregiver can delete their account at any time from the account panel; see the privacy policy for what deletion removes.
Acceptable Use
Use Gammy lawfully and with the knowledge of the person whose phone it is set up on. Do not use Gammy to intercept another adult's communications without their knowledge, to harass anyone, or to work around a device's security. Caregiver features are meant to be used openly with the household.
What Gammy Is Not
Gammy is not a medical device and not an emergency-response service. It does not provide medical advice, diagnosis, treatment, dose recommendations, clinical monitoring, medication-adherence monitoring, fall detection, or guaranteed emergency dispatch. The medication list is a routine reminder that shows what a caregiver entered. In an emergency, call your local emergency number.
Calls, messages, alarms, reminders, and notifications depend on the phone, its battery and settings, the mobile carrier, and the internet connection. Do not rely on Gammy as the only way to reach someone in an urgent situation.
Availability
We aim to keep the Gammy Family service running but do not promise uninterrupted availability. Maintenance, carrier problems, or provider outages can interrupt it. If a paid service is unavailable for an extended period, contact us and we will make it right.
Warranty And Liability
Gammy is provided "as is" to the extent the law allows. We do not warrant that it will be error-free or that it will meet every need. To the extent the law allows, our total liability for any claim connected to Gammy is limited to the amount you paid us for it in the twelve months before the claim, and we are not liable for indirect or consequential loss. Nothing here excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, or for fraud.
Changes To These Terms
We may update these terms when Gammy changes. The updated date above will change, and the terms that applied at the time of your purchase govern that purchase.
Governing Law
These terms are governed by the laws of the State of Arizona, United States, without regard to its conflict-of-law rules. Consumer-protection rights available where you live are not affected.
Contact
Questions, refund requests, and cancellations: admin@gammystudios.com